Training

• Completed Novell Certified training in the 4.10 operating system.

4/90 - 12/95 Programmer/Analyst, Office of Financial Aid
252 Student Services, Michigan State University

Responsibilities:

Technical/Programming

• Developed and maintained sophisticated programs to receive and make available for disbursement more than 90 million dollars worth of Electronic Funds Transfers (EFT) annually.
• Analyzed the capabilities of the new Financial Aid system and designed a framework of reports to support the data needs of the Office of Financial Aid (while assigned to the Student Information System project).
• Analyzed the computing needs of the Office of Financial Aid and contributed significantly to the design of a Local Area Network for OFA.
• Reviewed advances in software and technology and made recommendations for improvement of the OFA LAN; installed new software and assured that it would function smoothly in the existing environment.
• On-demand analysis and programming support for a variety of Financial Aid needs using DYL 280 II, MVS/XA JCL and SAS.
• Monitored and maintained functionality of OFA mainframe programming environment

Training/Support

• Provided basic instruction on use of the Local Area Network to new employees; trained student employees in all aspects of systems support.
• Sophisticated programming support for all aspects of the MSU Financial Aid system; on demand reporting from complex mainframe database.
• Complete support for 100 stations on 2 Novell 3.11 Local Area Networks.

Supervisory

• Supervised and trained programmer student employee

10/89-3/90 Programmer/Analyst, Administrative Information Services
Room 2, Administration Building, Michigan State University

Responsibilities:

Training/Support

• Coordinated training, course design and instruction for report generation languages.
• Responsible for training new support employees. Coordinated documentation of client support activities.
• Continuing support for 250+ clients, problem resolution for all support staff. Continuing responsibility for fulfillment of Requests for Application Support (RASs).
• Microcomputer support, including Keymaster data entry produce and work with IBM Token Ring Local Area Network.

Supervisory

• Work group leader for Consulting Services Client Support area.
• Distribution and follow up on RASs. Scheduled support coverage for 3 Consulting Services staff members and 2 students.
• Assisted in interviewing and selecting Consulting Services employees; primary responsibility for assigning their work. Assisted in interviewing new Consulting Services support staff.

Technical/Programming

• Responsible for design, creation and maintenance of OS/2 MVS/XA Job Control Language (JCL) for client based computing.
• Designed and built production frameworks for client programs.
• Coordinator/resource for Tempus-Link micro/mainframe transfer product.
• Produced internal utility programs (mostly in OS/JCL and DYL 280 II).

4/87-9/89 Programmer II, Administrative Information Services
Responsibilities:

Training/Support

• Training, course design and instruction for report generation languages.
• Trained new support employees. Documented client support procedures.
• Created and delivered a seminar at DYLOGUE '89 on "Training Non-Programmers in Structured DYL 280".
• Ongoing support for Easytrieve, DYL-280 II, Panvalet, Tempus Link, SAS and MVS/XA OS/2 JCL.

Technical/Programming

• Project leader for Panvalet Archive project, with primary design and programming responsibility.
• Project leader for upgrade of Tempus Link from version 3.1.1 to 3.2.
• Developed streamlined download procedures, reducing effort required for maintenance; developed procedure for uploading to client output files.
• Assisted in project piloting DYL 280 II as a client based computing language. Created JCL framework to permit execution of client DYL jobs through Panvalet Online.

11/84-3/87 Programmer I, Administrative Information Services

Responsibilities:

Primary consulting support for 100+ Easytrieve users. Responsible for teaching monthly classes and modifying/creating course materials as needed. Maintained and generated end-user computing JCL (for daily and production scheduled use). Administrated end-user computing environment. Consolidated redundant execution JCL into centralized procedures. Piloted Personal Manager calendaring product; developed service offering. Administered Personal Computer loan program and associated training, including development of course materials and forms.

Additional employment history and references available upon request.

EDUCATION:

B.A. in Arts and Letters, Michigan State University, E. Lansing, MI September 1975

Lansing Community College - Analyst Curriculum.

LANGUAGES AND TOOLS:

Access, ACD Phone Manager, Arcserve6, BackupExec, COBOL, Data Expert, DYL 280 II (including DYL letter writing), DYL IDMS/R, Easytrieve, Excel, IBM Mainframe Assembler, IBM PC Basic, JesMaster,Keymaster, MVS/XA OS/2 Job Control Language, Novell 3.11, Novell 4.10, Panaudit, Panvalet Online, Panvalet Library tools, Paradox 4.0, PC/TCP 2.3, PL/1, Quattro Pro, SAR, SAS, SYSD, TSO/ISPF, Windows 3.11, Windows 95, WinInstall, Word, Word Perfect

ADDITIONAL EXPERIENCE:

• Internet/Web: Developed several web pages, including one for a local club (http://pilot.msu.edu/user/walkerj/carp1.htm). Running FTP sites for several mailing lists.
• Listserv and other mailing list managers: Run several mailing lists, using Mailserv and Listserv products.

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Comments or Problems

Click here to reach me at my email address - jae@drycas.club.cc.cmu.edu
Last Update: 12/10/96